Cookies Policy
Last Updated: January 2025
This Cookies Policy explains how Silkerix (the brand), operated by 温州市瓯海梧田本杰贸易商行 (“we,” “us,” or “our”), uses cookies and similar tracking technologies on https://silkerix.com (the “Website”). This policy applies to all visitors and customers in the United States who browse or purchase our canvas shoes, running shoes, and sneakers. By using the Website, you consent to the use of cookies as described below. If you do not agree, you should adjust your browser settings or discontinue use of the Website.
1. What Are Cookies?
Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They help the Website remember your actions and preferences (such as your shopping cart, login status, and language) over a period of time, so you do not have to re-enter them each time you return. Cookies may be “session cookies” (deleted when you close your browser) or “persistent cookies” (stored until they expire or you delete them). We also use similar technologies such as pixels, local storage, and web beacons, which we refer to collectively in this policy as “cookies.”
2. Who We Are
Silkerix is a footwear brand selling canvas shoes, running shoes, and sneakers to customers in the United States. 温州市瓯海梧田本杰贸易商行 is headquartered and registered at 浙江省温州市瓯海区梧田街道瓯海大道196号301室（麦芽糖）622号 and operates online at silkerix.com. We do not operate a walk-in retail showroom at this registered address; all orders are placed online and shipped to our customers. For any questions about this Cookies Policy, please email [email protected] with the subject line “Cookies Policy Inquiry.”
3. Types of Cookies We Use
We use the following categories of cookies on the Website. You can manage your preferences through your browser settings or any cookie consent tool we make available.
| Category | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Required for the Website to function, including secure checkout, cart persistence, and fraud prevention. | Session ID, shopping cart, Stripe/PayPal checkout security tokens. |
| Performance & Analytics | Help us understand how visitors use the Website so we can improve navigation, page speed, and product discovery. | Aggregated page views, load-time metrics, error tracking. |
| Functionality | Remember your preferences, such as size selections, language, and region, to make your shopping experience smoother. | Saved size preference, currency (USD), dismissed banners. |
| Advertising & Marketing | Measure the effectiveness of our campaigns and show relevant Silkerix footwear to interested shoppers. | Campaign attribution pixels, remarketing tags. |
4. Third-Party Cookies
Some cookies are placed by third-party service providers that support our store operations, including secure payment processors (Visa, Mastercard, American Express, Discover, PayPal, and Stripe), analytics providers, and advertising partners. These third parties may collect information about your online activities over time and across different websites. We do not control these cookies directly; please review the respective privacy policies of those providers for more information. Payment card data is processed by our payment processors and is not stored by us.
5. How Long Cookies Last
Session cookies remain on your device only while your browser is open. Persistent cookies remain for a set period (for example, 30 days to 24 months) or until you delete them. Strictly necessary cookies are typically session-based, while analytics and marketing cookies may persist longer to measure trends over time.
6. Managing and Disabling Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling strictly necessary cookies may prevent you from completing a purchase, as our secure checkout and shopping cart rely on them. To learn more about managing cookies, visit your browser’s help section. You may also opt out of certain interest-based advertising through industry opt-out tools.
7. Cookies and Your Privacy Rights
Information collected through cookies may constitute “personal information” under applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA). For details on how we collect, use, and share personal information, and to exercise your rights (including opt-out of sale/sharing), please review our Privacy Policy and our Do Not Sell My Personal Information page. You may also contact us at [email protected] with the subject line “Privacy Request.”
8. Cookies and Ordering Footwear
When you add canvas shoes, running shoes, or sneakers to your cart and proceed to checkout, strictly necessary cookies help keep your order secure and accurate. Our standard terms apply to all orders: free shipping for all orders, handling in 2-3 business days (Monday–Friday, excluding U.S. federal holidays), and delivery in 6-9 business days (total estimated arrival 8–12 business days). We offer 30 days returns from the delivery date and 3 days processing refund after returned item inspection. For full details, see our Shipping Policy and Refund and Returns Policy. To change or cancel an order within 12 hours of placing it (or before it enters the handling queue), email [email protected]; see Order Changes and Cancellations.
9. Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) feature. Because there is no uniform industry standard for DNT signals, the Website does not currently respond to DNT signals. You can manage tracking through the cookie controls described above.
10. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our operations. The “Last Updated” date at the top indicates when the policy was last revised. We encourage you to review this page periodically. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Cookies Policy or our use of cookies, please contact us:
- Company: 温州市瓯海梧田本杰贸易商行 (Silkerix)
- Registered Address: 浙江省温州市瓯海区梧田街道瓯海大道196号301室（麦芽糖）622号
- Email: [email protected] (subject line: “Cookies Policy Inquiry”)
- Phone: +86 166 7400 2242
- Support Hours: Monday–Friday, 9:00 AM – 5:00 PM Central Time (CT)
For related information, please also review our Terms and Conditions, Privacy Policy, Accessibility Statement, FAQs, Payment Methods, About Us, and Contact Us pages.